It's so easy! As you browse the site for products, click 'Add to basket'. When you are ready, select the 'Checkout' button located on the top of every page and follow the instructions to complete your order.
The next steps will be:
Yes. You will be sent a confirmation email as soon as you finish the checkout process. If you don't receive an email (don’t forget to check your 'Junk' folder!), or if you are unsure whether your order was successful, please email our Customer Service
We accept all major debit bank card, Master and VISA Card for payment. For China Customer, we accept EFT, Master Card, VISA Card and AliPay. Account detail will be given upon checkout/proceed of payment.
OZProducts2U will endeavour to locate products that are not located on our website for sales. You just need to send the relevant information firstname.lastname@example.org and we will try our best.
No, there is no minimum amount that you are required to spend.
No. All products cannot be returned or exchanged so please choose carefully.
As each country in the world have their own custom requirements for specific products, it is imperative that if you are not certain whether a product can be delivered to your country of origin, you should check before you place the order. Where an order is returned to us by customs in a resalable condition, we will refund the amount less the freight incurred by us to send the order in the first place.
Unfortunately, OZproducts2U does not provide any breakdown ordering at this moment
All the products shown on the website are just base price of the product. When you finish the shopping you will go to shipping process, it will have either standard shipping or priority shipping which provide a faster delivery option than the standard shipping.
Please note that the price is excluded any tax or related charges such as import tax of the destination country.
The price per unit is reduced with higher quantities. The more you buy, the more you save!
Pricing online is subject to change without notice.
In a day and age where phishing scams, identity theft, and data leaks make headlines on a daily basis, OZProducts2U is constantly taking the necessary steps to protect you as a valued customer. We do NOT sell or share your information collected, nor do we make this information available to third parties. We value your privacy SO MUCH that we even promise NOT to give out your name or contact information to potential clients
All information collected by OZProducts2U is strictly confidential. We do not provide this information to any other party for any purposes.
Signature for AustPost and Hanjin are our standard and preferred shipping method.
The shipping vendors (AustPost and Hanjin) often require a signature for delivery. If you choose to have your order delivered to your home or office, you must be available to accept delivery.
Please provide us with a valid shipping phone number on the shipping address in the event you need to be reached to arrange delivery.
We will email you a tracking number so that you can monitor delivery progress and make arrangements to be available to accept your package. Unless alerted otherwise, we will use the email address from the order process.
If you are not available to sign for your order and a notice is left, delivery is not considered to be late. Shipping charges will not be refunded if you are not available to sign for your package and delivery was attempted on the scheduled delivery date.
There will be a standard shipment and priority shipment for you to choose. And the prices of shipping are various depending on the choice of customer when place an order.
In general, international shipping can take up to ten (10) working days, subject to the processing time of the destination country. For China Customer, it will take from 4-8 working days for delivery. For Korea Customer, it will take from 3-7 working days for delivery.
For priority shipping will be shorten their delivery time, for further information about the priority shipping please contact email@example.com, we will response to you within 24 hours.
Please make sure all the information is correct when you place an order, after you have made an order and payment, we will send you a confirmation email which contains all the important information including the tracking number, so that you can check the delivery status online.
For customer from China, the products will be sent by AustPost, customer can check through www.austpost.com.au/view/tracking for the status of the delivery.
For customer from Korea, the products will be sent by Hanjin, customer can check through www.hanjan.com.kr/tracking for the status of the delivery.
If you have misplaced this number or are experiencing difficulties checking your order online, please contact us via email firstname.lastname@example.org they would be more than happy to assist you.
We use registered mail through Australia Post or international courier company to deliver parcels. If you are not at home to receive the parcel, a card will be left so you can pick it up from your closest post office. Sometimes cards get accidentally discarded, so if you believe your parcel should have arrived, check with your local post office first.
If you have any questions about OZProducts2U including shipping and products, please send an email to email@example.com
We’d love to hear from you! If there is a product or service you’d like to see us offer, if you have any comments or suggestions, or if you want to share a story about your favorite items used in a promotional products setting, please send an email to: firstname.lastname@example.org